Return & Refund Policy
Return & Refund Policy
At M.A.D.E, we stand behind every piece we sell. If you're not completely satisfied with your purchase, we're here to make it right.
Returns
- We accept returns within 30 days of the delivery date.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Final sale items are not eligible for return.
Exchanges
- We're happy to exchange items for a different size or color within 30 days of delivery.
- Exchanges are subject to product availability.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Original shipping costs are non-refundable.
How to Start a Return
To initiate a return or exchange, please contact us at support@shopwithmade.shop with your order number and reason for return. We'll take care of the rest.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery and we'll resolve it promptly at no cost to you.